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Terms & Conditions

Terms & Conditions

We are pleased to present you with our Terms & Conditions, which outline the rules and guidelines for using our platform (hereinafter referred to as "Cowan Bingo"). By registering an account or accessing Cowan Bingo's services, you acknowledge that you have read, understood, and agree to be bound by these terms.

Acceptance of the Terms

Your acceptance of these Terms is considered binding upon registration. These Terms are subject to change from time to time without notice. It is your responsibility as a user to regularly review this page for any updates or changes. If you do not accept these Terms, please discontinue using our services and uninstall Cowan Bingo's mobile app.

Eligibility Requirements

To use Cowan Bingo's services, users must be at least 18 years old (or the age of majority in your jurisdiction) to register an account and participate in games or promotions. By registering, you confirm that you are eligible under applicable laws and regulations to engage with online gaming activities.

Minimum Age Requirements

The minimum age requirement is 18 years old for participation in all aspects of our services, including but not limited to playing bingo games and redeeming rewards from our loyalty program. Users who fail to meet this requirement risk account termination without notice.

Geographic Restrictions

Cowan Bingo's services are available only within the geographical limits allowed by applicable laws. This means that users located outside Canada or international visitors in Alberta may be restricted based on their location, residency status, and any regulatory requirements applicable at the time of use.

Account Registration Rules

  • One-Account-Per-User: Each user is entitled to a single account only, except as provided by our rules for duplicate accounts due to technical issues. Opening multiple accounts or participating in activities under multiple user identities will lead to immediate account suspension.
  • Identity Verification and KYC: Users must provide accurate identity verification details upon registration. Failure to do so may result in the account being blocked until proper identification is supplied.

Account Accuracy Obligations

You are responsible for maintaining the accuracy of your account information, including but not limited to name, address, phone number, email address, and any other personal data submitted during registration or updates thereto. Misleading information can lead to denial of rewards or even closure of accounts without warning.

Login Credentials and Password Protection

Users are required to maintain the confidentiality of their login credentials (username/password combination). Sharing your account credentials with anyone is a breach of these terms. Cowan Bingo is not responsible for any misuse of shared passwords, so please use them wisely.

Restricted Behaviour and Prohibited Activities

  • Multi-Accounting: Engaging in multi-account activities or creating multiple accounts to participate in promotions, win bonuses, or exploit game systems will result in the immediate suspension of all identified related accounts.
  • Bonuses Abuse Prevention: Attempts to exploit bonus offers by using fake or stolen identities, purchasing external software for account growth, and similar practices are strictly prohibited. Any form of gaming-related cheating is a breach of these terms.

Bonus and Promotion Rules

All bonuses offered come with specific rules outlined on promotional materials available through the site. Violation of any promotion conditions can lead to withdrawal cancellation and other penalties as decided by Cowan Bingo management.

Wagering and Gameplay Conditions

You are responsible for familiarizing yourself with all game-specific wagering requirements, progressive jackpot systems, and in-play betting procedures before participating. Our RNGs (Random Number Generators) provide fairness through third-party audit reports available upon request.

Responsible Gambling Expectations

We offer tools to assist players in setting deposit limits, self-exclusion, and time-outs for extended periods or permanently. These mechanisms aim at promoting responsible gaming practices among users.

Self-Exclusion and Account Restrictions

Engagement with any of Cowan Bingo's services requires respect for the rules governing fair play, regulatory compliance, and individual well-being within the confines of our platform. Self-exclusion is offered to those experiencing issues related to gambling responsibly; engaging in such behavior can lead to permanent account closure.

Game Fairness and RNG Systems

Cowan Bingo ensures that games operate under a genuinely random number generator (RNG) system independently certified by reputable third-party auditing services for randomness, fairness, and security. We commit to continuous improvements based on feedback from regulatory bodies or user suggestions.

Technical Interruptions or Voided Gameplay

Occurrences of technical failures may result in voided gameplay sessions that do not meet the predetermined win conditions due to unforeseen issues outside Cowan Bingo's control.

Suspension or Closure of Accounts

If your account is found engaging in prohibited activities, violating terms and conditions outlined here or other policies related to usage on our platform, it will be suspended for an undetermined period. In some circumstances, this could lead to permanent closure without refunding any deposits made towards winning funds.

Intellectual Property and Platform Ownership

The content of Cowan Bingo's services is the property of its creators and/or licensed by third-party service providers. Use or distribution in whole or part of our platform for commercial purposes requires explicit written approval from us only.

Modification of Terms

Cowan Bingo has the right to modify these terms at any time without prior notice, which shall be effective immediately upon posting on this page. Continued use of Cowan Bingo's services signifies acceptance and understanding of all amendments to the policies outlined in this agreement.

Applicable Licensing or Regulatory Oversight

Our operation is subject to and governed by applicable laws and regulations within Canada as well as compliance with provincial gaming regulatory bodies such as those overseeing Alberta. All activities undertaken through our platform adhere strictly to these guidelines, including ensuring the protection of users' rights under national privacy legislation like PIPEDA.

Contact or Support Guidance

If you have any questions regarding your usage on Cowan Bingo's services or need support for issues related to account management or technical assistance with accessing features within our mobile app or website interface, kindly contact us.